You'll receive one digital file sized to fit your Frame TV. You can read a tutorial on uploading art to the Frame TV here.
PRODUCTION / SHIPPING
Allow 5-8 business days for production. Once your product has shipped, you’ll receive a shipping notification and tracking number. Shipping can take up to 8 business days, but due to COVID-19, you may experience delays. Please note that orders delayed because of COVID-19 cannot be canceled or refunded for any reason.
You will receive an email confirmation once you place your order and at the time of shipment. Standard shipping is through USPS, and expedited is through Fedex.
Once your order has been processed for delivery you will receive a shipping confirmation email that contains a USPS or Fedex tracking number. You can monitor the estimated arrival status of your package by clicking on the USPS or Fedex tracking number link within the shipping confirmation email. Please monitor your packages arrival date and if you have any issues, please contact us within 48 hours of arrival date.
RETURN / CANCELLATION POLICY
Unfortunately, we are unable to cancel orders for any reason. We make each product to order and process payment at the time we receive the order. Orders are submitted to print after authorization and cannot be canceled, modified, or changed.
Screen color may vary, so the item may appear slightly different. We cannot offer returns or exchanges for this reason. If you feel there is a printing error, please send me an email with a photo to evaluate the item.
Please inspect your pieces upon arrival and notify us of any damage or missing items within 48 hours, so we will quickly process a replacement in the same print ordered.